ManukaRx Shipping and Returns

Covid19: All orders are being shipped as normal during New Zealand's COVID restrictions, however there may be some delays in the courier network.

New Zealand Shipping

All orders to New Zealand addresses are shipped FAST and FREE! Shipping of orders is by NZ Post tracked courier and take 1 - 4 business days for delivery.

Australia Shipping

Spend over $50 for Fast & FREE Shipping!

Orders are sent via DHL Express. Shipping for orders below $50 to Australia is $4.95 and usually take between 2 - 5 business days.

*Please note, you are responsible for any local customs duty and/or tax.

UK / Europe / USA & Canada Shipping

Spend over $100 for Fast & FREE shipping!

Orders are sent via DHL Express. Shipping for orders below $100 is $30 and usually take between 3 - 6 business days.

*Please note, you are responsible for any local customs duty and/or tax.

Rest of World Shipping

Spend over $200 for Fast & FREE Shipping!

Orders are sent via DHL Express. Shipping for orders under $200 is $50 and usually takes between 5 - 10 business days.

*Please note, you are responsible for any local customs duty and/or tax.

Most orders received before 11:00AM NZT will be shipped the same day. 
Orders are not usually processed on weekends.

 

Returns Policy

We are convinced that you will love our product but, if not, you can let us know within 30 days and you'll receive your money back. 

  1. If you are not satisfied with a ManukaRx product you have purchased online, we are happy to refund you the purchase price or exchange it for another product.
  2. Simply contact us via email explaining your reason for wanting to return or exchange the product.
  3. The product should be mainly unused and you will need to provide proof of purchase.
  4. You will need to return the item to us, we advise to track the item to ensure we receive it. Our returns policy is valid for 30 days after date of purchase.
  5. ManukaRx reserves the right to refund or exchange a product depending on the volume of product remaining and the reason for returning.

 

Return Address New Zealand

ManukaRx
300 Richmond Road,
Grey Lynn 1021,
Auckland,
New Zealand


Privacy 

All information provided to ManukaRx is kept confidential. No emails or personal information is provided to any third party.

We never store or even see your credit card details as payments are processed using the Paypal Payment and Stripe payment gateways.