Shipping & Returns

Order Acceptance Policy    
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Manuka Rx Ltd. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions    
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Manuka Rx Ltd signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Out-of-Stock Products    
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. 

 Payment & Shipping

Payment is in New Zealand dollars but we ship anywhere in the world. Shipping costs are included.

 Returns 
We are convinced that you will love our product but, if not, you can let us know within 30 days and you'll receive your money back.

Shipping Policy 
Shipping Time -- Most orders received before 5:00PM NZT will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM NZT will ship the next business day. Orders are not usually processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Manuka Rx Ltd or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. 

Taxes/GST 
Manuka Rx shall automatically charge and withhold the applicable GST tax for orders to be delivered to addresses within New Zealand. For orders shipped to other countries, you are solely responsible for all GST, sales taxes or other taxes.

Typographical Errors 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Manuka Rx shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Manuka Rx shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Manuka Rx shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Copyright and Trademark Notice  
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Manuka Rx Ltd., Copyright © 2017, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.