New Zealand Shipping

Free shipping on all orders over $50 NZD.

Orders are sent via NZ Post tracked courier. Shipping for orders below $50 NZD within New Zealand is $4.95 NZD.

Orders placed before 11am are usually shipped the same day.

Shipping of orders is by NZ Post tracked courier and takes 1 - 4 business days for delivery.

Australia Shipping

Free shipping on all orders over $50 AUD.

Orders are sent via DHL Express. Shipping for orders below $50 AUD to Australia is $12.95 AUD and usually takes between 2 - 5 business days.

Orders placed before 11am New Zealand time are usually shipped the same day.

*Please note, you are responsible for any local customs duty and/or tax.

USA Shipping

Free shipping on all orders over $50 USD.

Shipping for orders below $50 USD is $8.95 USD. USA shipping typically takes 3 – 5 business days.

Expedited shipping typically takes 1 - 2 business days and is available for an additional $7.95 USD.

Orders placed before 2pm MST will be shipped the same day.

 

Rest of World Shipping

 

Free shipping for all orders over $200 NZD.

Orders are sent via DHL Express. Shipping for orders under $200 NZD is $50 NZD and usually takes between 5 - 10 business days.

Most orders received before 11:00AM New Zealand time will be shipped the same day.

Orders are not usually processed on weekends.

*Please note, you are responsible for any local customs duty and/or tax.

 

Returns Policy

We are convinced that you will love our product but, if not, you can let us know within 90 days and you'll receive your money back. 

  1. If you are not satisfied with a ManukaRx product you have purchased directly from us, we are happy to refund you the purchase price or exchange it for another product.
  2. Simply contact us via email explaining your reason for wanting to return or exchange the product.
  3. The product should be mainly unused and you will need to provide proof of purchase.
  4. You will need to return the item to us, we advise to track the item to ensure we receive it. Our returns policy is valid for 90 days after date of purchase.
  5. ManukaRx reserves the right to refund or exchange a product depending on the volume of product remaining and the reason for returning.