ManukaRx Shipping and Returns

*Please note that currently due to Covid19 there may be some delays in you receiving your order due to delays in the courier network - this especially applies to overseas orders*

 

Spend over $30 for FREE NZ Shipping!

For orders below $30, the cost in New Zealand is $4.95 or $7.95 for rural (RD) delivery.

Shipping of most items from ManukaRx are by tracked courier and takes 1 - 4 business days for delivery.

Australia Shipping

Spend over $75 for FREE Standard AU Shipping or $2 upgrade to EXPRESS shipping!

Shipping for orders below $75 to Australia is $10 which takes between 10 - 20 business days.
We also offer express shipping to Australia for $12 (or just $2 if spending over $75) which takes between 3 - 8 business days.

Worldwide Shipping

Spend over $200 for FREE Worldwide Shipping!

We currently ship to most countries worldwide at a rate of $20 per order which takes between 10 - 20 business days, or we offer an express shipping option for $25 which takes between 3 - 10 business days. 

 

Most orders received before 5:00PM NZT will be shipped the same day. Most orders received after 5:00 PM NZT will be shipped the next business day.

Orders are not usually processed or shipped on Saturday or Sunday.

 

Returns Policy

We are convinced that you will love our product but, if not, you can let us know within 30 days and you'll receive your money back. 

  1. If you are not satisfied with a ManukaRx product you have purchased online, we are happy to refund you the purchase price or exchange it for another product.
  2. Simply contact us via email explaining your reason for wanting to return or exchange the product.
  3. The product should be mainly unused and you will need to provide proof of purchase.
  4. You will need to return the item to us, we advise to track the item to ensure we receive it. Our returns policy is valid for 30 days after date of purchase.
  5. ManukaRx reserves the right to refund or exchange a product depending on the volume of product remaining and the reason for returning.

 

Return Address New Zealand

ManukaRx
197C Stewart Road,
Katikati 3181,
Bay Of Plenty,
New Zealand


Privacy 

All information provided to ManukaRx is kept confidential. No emails or personal information is provided to any third party.

We never store or even see your credit card details as payments are processed using the Paypal Payment and Stripe payment gateways.